Consumers Energy crews work through the night to restore power

“We understand how frustrating it is to be without power and we thank customers for their patience as our crews continue working around the clock..."
Published: Mar. 31, 2025 at 7:29 AM EDT
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JACKSON, Mich. (WILX) - According to Consumers Energy, crews worked overnight to continue restoring power to customers following severe thunderstorms that hit Sunday evening. Crews up north also continued their effort to restore power following extreme ice that caused devastation over the weekend.

“We understand how frustrating it is to be without power and we thank customers for their patience as our crews continue working around the clock to get the power restored. Crews from four states joined with our Consumers Energy crews as they encountered uprooted trees, down lines and broken poles,” said Chris Fultz, one of Consumers Energy’s officers in charge for this storm response.

Consumers Energy has over 600 crews, some from neighboring states of Indiana, Ohio, and Illinois, working in the northern and southern restoration response. The majority of northern Michigan’s restoration is on track to be complete Tuesday, and the hardest hit areas Wednesday.

With the severe weather that swept through Sunday evening, crews are now responding and expect the majority of customers will be restored by April 1 with the hardest hit areas by April 2.

Click here for outage updates.

“The ice storm and severe thunderstorms felt across our state was damaging but crews were able to be out in the field responding to outages. Overall, we have restored power to 75,000 customers over the last two days.” Fultz said. “We encourage anyone who needs to travel to please keep our co-workers and their safety top of mind.”

Consumers Energy urges the public to keep important safety tips in mind:

  • Be alert to crews working along the roads. Drivers should slow down or stop and wait for oncoming traffic to clear so they can go safely past workers on roadsides.
  • Stay at least 25 feet away from downed power lines, and to report unguarded downed lines by calling 9-1-1 and Consumers Energy at 800-477-5050.
  • Never use a generator in an attached garage, basement, enclosed patio or near any air intakes. Doing so could cause a generator to produce hazardous levels of carbon monoxide, an odorless, colorless and deadly gas. Read more guidance on safe generator use here.
  • Consumers Energy will trim or remove trees interfering with electric restoration activities. Once safe to do so, clean-up of debris from tree trimming or removal during a storm emergency is the responsibility of individual property owners.
  • In some cases, the mast that holds the electric service wires to a home or business may have been damaged or torn away. Crews will reconnect the wires to a home, but only a licensed electrician can repair or replace a mast or a cable.

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