If You Ever Thought JD Power Studies Were Suspect This One May Do It: RAM Comes Out On Top In 2024 Initial Quality Study
In its inaugural year incorporating franchise dealership repair visits with the Voice of the Customer (VOC) data to create a more expansive metric for problems per 100 vehicles (PP100), the J.D. Power 2024 U.S. Initial Quality StudySM (IQS), released today …